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Personal Assistance

01

Introduction

An angel investing company with presence in all continents decides to run a huge campaign and their executives had to travel across the globe.



02

PROBLEM

A large scale planning and execution of travel plans, Visa Processing and other supporting services working round the clock was required to support such a huge project. Quick scaling up of resources required and needed to pay special attention to monetary transactions happening always when booking air tickets, stays and domestic travel.


03

SOLUTION

Needs to plan and execute travel itineraries and process visa applications air tickets and hotel stays for all the executives well in advance to avoid confusions and get the best price quotes. Needed to setup a 24/7 support team all of whom capable of working independently and as a team to take over daily projects from other agents who are logging out and execute them perfectly.

04

IMPLEMENTATION

A team if experienced assistants were brought in to the process and shifts were scheduled for each assistants so the entire team is available twenty four hours a day and seven days a week. Team leaders were cross checking the tasks done and payments were made by just one person to avoid confusions

05

VERDICT

The entire team fo four Executives have travelled across the globe for a period of five months and the entire project was successfully completed.



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